Cooee Mobile – Complaint Lodgement Form
Effective Date: 29 August 2025 · Prepared by: Luke Sheahen, Owner – Cooee Mobile
This form can be used by customers to lodge a complaint with Cooee Mobile. Complaints may also be lodged by phone, email, post, or via our website. We aim to acknowledge all complaints within 2 business days and resolve them within 15 business days. If your matter is urgent (e.g. involves financial hardship, disconnection, or safety concerns), please indicate this below so we can prioritise your complaint.
